Tenant Guides

 
 
 
 
  EXCELLENT  
  
 Based on 165 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Leanne Trataris 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Lilian has been a fantastic property manager throughout my tenancy. She has always been friendly, professional, and quick to respond to any questions or issues. Communication has been excellent, and she’s made the whole renting experience smooth and stress-free. I would highly recommend her to anyone looking for a reliable and supportive property manager.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Arthur Yifeng Huang 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I’d like to thank Alex Bohus from the tenancy maintenance team for his excellent support, particularly during the final stages of my tenancy and the deposit process. Over the past couple of weeks, Alex was responsive, professional, and thoughtful in helping me navigate a number of issues. He communicated clearly, kept me updated throughout the process, and even helped move things forward more quickly where possible, which made a stressful situation much easier to manage. I really appreciated his willingness to answer questions and ensure everything was handled properly and efficiently. Thank you, Alex.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Manuela Renard 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I would like to express my appreciation for Lilian’s excellent support throughout my tenancy check-out process. She was consistently professional, attentive, and highly responsive, ensuring that all communication was prompt and clear. Her efficiency and willingness to assist made the entire process straightforward and significantly less stressful. I am very grateful for her support and the high standard of customer service she provided. Thank you, Lilian, for your dedication and professionalism.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 zihan Zhang 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
This is a fantastic letting agency with excellent property management. I’ve been a tenant with them, and I’d especially like to thank Alex, who has taken great care of everything since the day I moved in. Alex is incredibly dedicated and always responds to my questions and requests promptly. He is professional, kind, and genuinely helpful. His support has made my renting experience smooth and stress-free, and I truly appreciate all the effort he puts into helping tenants.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nazlı Keçili 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have worked with Lillian she alwas very helpful, very responsive and positive.. thank you Lillian and all swj team. All the best
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Christian Gomez 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I’ve had a very positive experience with SJW. The team has been professional, responsive, and helpful throughout the entire process. A special mention goes to Lilian, who has been outstanding. Her communication has always been prompt and clear, she is highly professional, and she consistently goes above and beyond to help with any queries or issues. It’s clear that she genuinely cares about providing a high level of service and ensuring everything runs smoothly. The overall experience has been efficient, transparent, and stress-free. Any questions have been dealt with quickly, and I’ve always felt well informed and supported. I would happily recommend SJW to anyone looking for a reliable and professional property management company. Thank you to Lilian and the wider team for the excellent service.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Magnus Sand 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I highly recommend Lilian as an estate agent. She is always quick to respond and incredibly helpful whenever I have any issues with my apartment. No matter the problem, she handles it efficiently and makes sure everything is resolved as quickly as possible. Lilian is professional, reliable, and genuinely cares about her tenants. Her excellent service and support have made my experience much easier and stress-free. I truly appreciate all her help and would highly recommend her to anyone looking for a great estate agent.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Pierluigi Olmati 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Thank you, Lilian, for your support. I'm very pleased. Cheers
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Waleed Osman 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Lilian is a great property manager, I find her very kind and responsive and she really does have ur back when y need it with the landlord